Why a Website Is Essential for Making Your Business Successful
The majority of customers today are searching for information on the internet that will help them make wiser buying decisions. As a matter of fact, 4/5th of the consumers worldwide will perform product research before making an online or in-store purchase. This purchasing behavior itself highlights how valuable websites are for businesses nowadays.
If you wish to make your business successful in the present-day marketplace, having a professional website is a must. Websites today serve as the backbone of companies that support all their digital marketing efforts. In this blog, we will discuss why a website is vital for your business success and everything you need to know about getting started with a professional site.
The Role of a Website in Marketing
The vital role a website plays in marketing expands to each facet of your digital marketing strategy. As the pillar of your online presence, each ad, piece of content, or type of communication you put on the internet will bring the customer back to your site. Therefore, it is crucial for your website to provide the customers with a crystal-clear idea of what your business is all about and the types of products/services it offers.
First, let us begin with your social media marketing. Although you employ third-party social media platforms to reach and engage with your target audience, you need to have a place where you can send your customers when they wish to know more about your company. For example, suppose you own a digital marketing agency. You can convey that information to your audience via your social media post and also attach a link to one of your blog posts about digital marketing for viewers who are new to it.
To put it another way: your company’s website acts as a “home base” to send your customers to when they want to buy something or simply want to know about one of your products/services.
Apart from this, your website also plays a notable role in content marketing. It’s quite simple: your content requires a specific place where it can live. Whether it is your product descriptions or blogs, you have to have a place to showcase that content where your prospects can discover it. Your website is an ideal place to accommodate all the valuable content your organization produces to educate, entertain and engage your audience.
In addition to this, your website is also vital for email marketing. If you use targeted email marketing to reach and engage your target audience, you will also require a place where you can send them for conversion. Once again, your website serves as the perfect place to lead your subscribers to when they want to know more about your offerings or buy something. You can do this in your weekly newsletters!
Furthermore, you will also need someplace to direct your target audience to when they click on your PPC ad. Yes, you guessed it right! That someplace can be your website! PPC marketing is an incredible way to reach more of those prospects who will most probably be interested in your offering. Whether it is a specific product/service page or a customized landing page, your PPC ad must have a stop on your website.
With that said, your ad can undoubtedly have numerous stops to give more information for what the prospect may be looking for when they perform the given search. Your site’s end goal is to answer every question the user might have in mind with the information you offer.
The significant part a website plays in your SEO lies in how this marketing strategy works. When users research businesses, products, services, or even problems on the web, the search engine presents a list of relevant pages according to their search. Therefore, if you wish to draw part of this traffic to your brand, you need a website to bring in that online traffic. The more optimized your website is for Google (and other search engines), the better are your odds to reach new customers.
The Role of a Website in Sales
This goes without saying – sales are crucial for all companies because that’s the only way to keep your business up and running. Hence, increasing sales is the most effective way to boost your business’ health and success. There’s no way we can exaggerate how crucial a website is for sales.
By establishing a substantial online presence via your website, you will reach more customers. The more customers you reach, the more chances you will have of making a sale. Building a website won’t automatically get you paying customers. But by optimizing your site, you can increase your opportunities of driving in more qualified leads who will be more likely to buy something from you.
Your website not only helps boost your sales opportunities but also improves your availability to make a sale. If you have a website, you can sell your product and services 24/7 without any limitations. Moreover, you won’t have to engage with your prospects actively all the time as they will acquire whatever information they need from your website itself.
In addition to this, a website also offers another channel for sales. Besides selling your products/services online, you can give customers the required information for making informed and smarter buying decisions. Essentially, the content present on your site acts as a supplementary salesperson, helping your prospects obtain the information they need and persuading them of the advantages of your offerings.
A Website Helps Build Credibility
The crucial role a website plays in building credibility is also another factor that businesses need to take into account. In the modern-day online marketplace, companies that don’t have their own website are regarded as less credible or trustworthy. The main reason behind this is the fact that today most businesses have a website. So those without a site might seem like they are hiding something and thus cannot be trusted.
Curious how a website can help build your credibility? It’s quite simple actually – it does so by letting the customers see what your business is all about. Besides displaying your products or services, you can also convey your brand story and its mission, vision, etc., to your target audience. By enabling people to learn all about your company, you are, in reality, working to build trust with them, which is, needless to say, the first step towards establishing a lasting relationship with your customers.
Establish authority using your brand’s website. Customers want to see where a particular business stands in the niche or industry to find a reputable company. The content you produce and publish on your website helps demonstrate to customers that you know your business inside out. Offering informational and valuable content will help you build much stronger customer relationships and boost conversions.
Apart from providing you with golden opportunities to establish your credibility and authority as a business, your website also helps you distinguish yourself from your competitors. Every brand has unique content put up on their websites. It means you get a chance to showcase to your prospects and customers what distinguishes your company from others via customized content. You will always want to be a step (if not steps) ahead of your competitors. So if they have an active website and you don’t, you are already missing out on a wealth of opportunities to grab paying customers.
A Website Provides Accessibility 24/7
We mentioned this point earlier while talking about the significant role your website plays in sales, but its importance is worth highlighting again and in detail this time.
A website gives you access to your target customers 24/7. In fact, even after you and your workforce have left for the day, your website is there, working hard to drive more consumers to your company.
Just think of the volume of sales you could make if you and your team never slept. Undoubtedly, you’d make much more than what you do right now. But fortunately, you don’t need to quit sleeping to keep in touch with your consumers around the clock. With a professional website, you build a place where your prospects can go whenever they want to know more about your business or its offerings, irrespective of what time it is.
Moreover, if your products are available for sale on your site, people can even buy them any time they want. By doing so, you are actually making it easier for prospects to look around and purchase your products online, thereby facilitating leads to convert into your customers effortlessly.
Above all, the best part is that you don’t even need to be there physically to profit from the sale. Your site acts as a personal online salesperson for your business. It provides the customer with everything they want to know about your product, makes a sale, and saves their payment details online.
Let’s look at an example. Suppose you are searching for a smartphone to purchase; which of these two options would you choose? – Going around looking for a local shop that sells them or shopping for them online in the comforts of your home? Undoubtedly, most customers like the latter better. That’s the reason all smart brands today have their own professional websites where they can display their offerings to prospects.
Professional Web Design Helps Make a Good First Impression
In this digital world, often, your website is the first thing your potential customers see about your brand. This means it usually gives the first impression of your company. Even supposing that you are a brick-and-mortar establishment relying on local foot traffic, there is a good chance your customers research your business online before visiting your physical store. That’s why you must have a professional website regardless of your business model.
As we stated earlier, we’ll say this again – there’s no way to exaggerate how crucial a website is for your business. However, if your website is unappealing or difficult to navigate, or both, you might be driving your potential customers away unknowingly. To tell the truth, according to a recent survey, more than 90% of buyers worldwide admitted that web design is the primary reason they reject or disbelieve a website (and therefore the brand).
A professional web design should incorporate (but not be confined to) these elements:
- Simple Navigation: Your site visitors should be able to find what they are searching for on your website within a few clicks. Keep your navigation menus as simple and straightforward as possible, making it easier for visitors to find what they want in no time.
- Appealing Design: Your website needs to be attractive. Use images and colors that align with your company and are aesthetically pleasing. You need to strike a balance between an appealing web design and content that loads quickly and is easy to read.
- Useful Content: Your website content should be educational and helpful to visitors to better understand your company and its offerings. It should also stress relevant search terms that customers may use to discover businesses like yours on the web.
- SEO: You need to optimize both your site structure and content for Google and other search engines. Professional web design involves SEO services that make sure people can discover your website online.
- Quick Site Load Times: If your website takes too much time to load completely, visitors will likely abandon it. Professional web design will make sure your site loads quickly to enhance the overall user experience.
- Easy Conversion: Your site should make it easier for visitors to convert into customers with a fast and easy check-out process. Moreover, your shopping cart should also be easy to use and return to in case the customer clicks away from that page.
These were just a few essential elements that contribute to a professional web design. In case the resources required to build and maintain a professional website are not available in-house, you might want to hire a web design agency to take care of it for you.
Getting Started With a Professional Website for Your Business
By now, it must have become crystal clear to you why a website is crucial for your business success. Without a functional website, you won’t reach and engage your target audience online. Even brick-and-mortar establishments serving local customers mainly can benefit from a professional website.
If truth be told, we believe that you need a website if you want to run a successful business in the present-day marketplace. But the question is, where do you begin?
Getting started with a professional website for your business does not have to be challenging at all. There are plenty of website-building tools available online that you can use to design an appealing website for your business within a couple of hours only. There are several easy-to-use and affordable drag and drop website building tools. However, if you have a bit of web design knowledge, you can use popular platforms such as WordPress.
Nevertheless, if you’re genuinely determined to launch a professional website and optimize it for the search engines, you will want to get help from a professional web design agency. Although teaming up with web designers will require an investment in advance, you’ll see for yourself that the dollars you spend on professional web design services are worth every single penny.
For starters, a web design agency will know what it takes to build a website that delivers a positive user experience. They can develop clean and straightforward navigation facilitating visitors to find what they are searching for on your website. And therefore, make it easier for the prospects to buy something as soon as they find what they want.
Agencies can also produce website content optimized for search. SEO-friendly content will make it easier for people to discover your business when searching for relevant topics and products online.
Wrapping It Up
In today’s marketplace, websites play a significant part when it comes to making your business successful. It serves as the backbone of all your digital marketing efforts. From marketing to sales, your website plays a vital role in all. It helps you build credibility, gives you access to your target audience around the clock, and enables you to make a positive first impression. Just make sure your website has a professional web design. In case you don’t have the resources for it in-house, it’s time to get a reputable web design agency involved if you are “really” serious about making this work. This approach does require an up-front investment, but in the end, it will be all worth it!